Airbnb Tips For Guests: What To Do In The Check-In Process – Podcast 010

In this episode B and Jack discuss the main Airbnb tips for guests to do with the check-in process. First, they talk about what to do just before the check-in day and then they speak about what to do during the actual check-in.


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1.Summary

1.1. This topic within the context of the broader Digital Nomad Life System

  • The Digital Nomad Life System is a 6-step meta-system created by us at Nomad Tactics that aims to explain how someone can go from living a non-nomadic normal life to living an optimized digital nomad life.
  • The forth step of the system is called the “Arriving Process”. This can be understood as the things the digital nomad needs to do once you arrive in your new base (the city you will stay in) to make sure you will be properly settled there in order to make the most out of the stay. The Airbnb check-in is one of the first things you will need to consider in this step of the system.
  • To have a general overview of the Digital Nomad Life System you should listen to this episode.

1.2. Airbnb Tips for Guests: Before the Check-in

I will start with the best Airbnb tips for guests in terms of the things you should do after you complete your booking but, before you check-in to the property.

This should be done a couple of days before you fly to your Airbnb destination.

A. Ask How to Check-in

Not all Airbnb check-ins were created equal.

There are different ways in which hosts will ask you to check-in.

Some of them will ask you to self check-in (i.e. getting the keys from a key box), others will ask you to meet you at the property, and others will ask you to get the keys with a neighbour or the doorman.

Before you get to the property, it is always a good idea to figure out which type of check-in you are dealing with.

This is an important information to acquire because, depending on the type of check-in, you may be more or less flexible regarding the check-in time. For example, if a property offers self check-in then there seems to be no problem getting there at 2 AM straight from the airport. On the other hand, if you need to meet the host then it would be unreasonable for you to ask him to meet at 2 AM for the check-in. Most likely you would need to book a different flight or be ok staying in a hotel for that night.

Sometimes the type of check-in information is available on the Airbnb listing. But not always. If that is the case, ask the host directly.

B. Ask the host if the address provided on the Airbnb listing is correct

Somewhere in here, I’m sure

Sometimes, the address provided on the Airbnb listing is wrong.

You might encounter this problem especially when you are trying to import the address from the Airbnb app to Google Maps.

It makes sense to confirm with the host the address before going there.

Pro tip: The easiest way to confirm the address is copying and pasting it from the Airbnb app to Google Maps, screenshotting it, and sending it to the host to check.

C. Ask what is the best way to get from the airport to the Airbnb

You should always ask the host the best way to get from the airport to the property.

Advice from locals (in this case the host) will usually be more accurate than information that can be found online.

If the host does not know this information or you want to confirm the information provided by him, then you should use Rome2Rio. This is a website primarily used to book flights. Nonetheless, this website also offers a very useful function that shows possible ways to go from the city’s airport to the city center. Rome2Rio is usually more complete than Google Maps in this regard.

D. Tell the Host the Estimated Time of Arrival and Ask Him for a Way to Communicate

Of course this advice only makes sense if the host needs to be at the property for the check-in. If you are going to stay in a self check-in property then you can skip this tip.

You should tell the host the estimated time you will arrive at the property. This can be calculated based on the landing time of your plane and the time you will need to go from the airport to the Airbnb.

Also, ask the host what is the best way to communicate with him. If you get lost on the way to the Airbnb, it is always a good idea to have a way to communicate with your host.

Sometimes the Airbnb app is unreliable for communication. It would be ideal to use an alternative messaging app (e.g. WeChat, WhatsApp, Viber). The specific messaging app will depend on what part of the world you are in.

Pro tip: Always consider that you will take about one hour in the airport immigration when you are estimating the time of arrival in the property.

1.3. Airbnb Tips for Guests: During the check-in

Airbnb Tips for Guests

These are the best Airbnb tips for guests in terms of the actions that should be done in the actual check-in process.

I will be writing the next section assuming the host himself is with you during the check-in process.

However, if that specific Airbnb has a self check-in system then you can follow the same steps. You will just need to adapt some of the steps to be done over a messaging app rather than in person.

A. Ask the wifi password and test it

Good wifi is crucial for most of us nowadays. Thus, it is essential that whenever you get to a place you test it in front of the host to see if it works well.

If it does not work well then you can ask the host to fix as soon as possible.

B. Ask how to use the washing/drying machine

You would be surprised how different washing/drying machines are around the globe.

It is always a good idea to ask the host how to operate those, especially if the buttons in the machine are in a foreign language

C. Ask how to turn on the hot water

This is surprising to some people but in some places you need to activate a switch to have hot water.

It is a good idea to know if that is necessary for the property you are staying in.

D. Ask how to operate the heater/air-con

This is just like the two previous items on the list.

You should get to know the specifics of how to operate the heating/air-con systems on the Airbnb.

E. Ask about the keys

Usually, the host will handle you more than one key. It makes sense to ask where to use each one (i.e. which one opens the main gate, the house, the letterbox,etc. ).

Moreover, if you are renting with friends, it makes sense to ask for an extra set of keys.

F. Shoot a video of the place

Whenever I get to a new Airbnb, I shoot a video of the conditions of the place, especially if there is something on the flat that is already broken.

I do that to protect myself in case the host accuses me of breaking something.

If you have video proof, then his accusation will not go very far.

G. Ask for the location of the “essential” places

There are some kinds of place that almost anyone would benefit from knowing their location.

These are things like supermarkets, pharmacies, public transport hubs, and gyms, etc.

It is always a good idea to ask.

H. Report any problems with the property

When you are checking-in you should look around the whole property and report to the host any problems you encounter.

You should look for problems during the check-in because if there is an issue that the host cannot resolve, then the easiest time to get a full refund, through Airbnb, is within 24h of the check-in.

I explain in this article the whole process of how to do that.

2.Transcript

B: Hey hello welcome to the Nomad tactics podcast here we provide life optimizing tips and systems for digital moments I'm your host B. and I'm joined once again by the co host Mister Jack today we gonna talk about what to do in your Airbnb checking process.
B: I will start with a quick summary of deposition.
B: First we will talk about the checking process within the broader digital nomad life system.
B: After that we will talk about the main things you should do just before the check in.
B: Finally we will talk about the main things you should do during the check in.
B: I hope you enjoy the episode.
Jack: So hello Mister B..
B: Hello Jack.
Jack: The topic we gonna talk about today is what to do in your Airbnb check in process.
B: That is correct.
Jack: So I think it's always nice to start with talking about our digital nomad life system.
Jack: Which is a six step system that helps aims to explain how someone can go from living a stable life to living a optimize digital nomad life so Mr B. where do you think this topic locates within our digital nomad life system.
B: So day topic today fits the fourth step of the digital nomad life system what is called a arriving process so in this step we explain what did digital nomads need to do as soon as they arrive in their new base I E. the city in which they will be living in order to make sure that he will have a very smooth and unproblematic stay for some of these actions are going to talk about if you fail to accomplish those you might have problems down the road in your stay.
B: The Airbnb checking process is of course directly related to this arriving process because it is one of the first things you gonna do when you get to your new base and just to to make it clear we are talking about Airbnb here today but the advice that we give in this podcast episode would probably fit a lot of different platforms that are somehow similar to Airbnb in other words platforms that deal with this sharing economy solutions and our review base.
Jack: So let's just go into the main topic we divide the main topic into two parts one is before you check in.
Jack: And the other one is during your check in the first one is before the check in and this should be done the couple days before you arrive at your Airbnb here we have four points to do the first one is you ask how to check in so this is before going to the Airbnb property it is always a good idea to figure out which type of check in you are dealing with.
B: So they are slightly different ways in which the host will ask you to check in. You have the very traditional approach, in which the hosts going to meet you at the property to give you the keys but there are some alternative ways that are actually becoming more and more popular.
B: For example you might be dealing with self check in property in which you're going to get the keys in the key box for example or maybe the host is going to ask you to get the keys with the doorman or even a neighbor so it is very important for you to figure out exactly how is this checking process gonna occur.
B: And this is very important information specially because depending on the type of check in you will be dealing with you might be more or less flexible regarding your check in time.
B: So let's think about an example if a property offers self check in than there seems to be no problem getting at the property at two AM straight from the airport.
B: On the other hand if you need to meet the host it would be probably unreasonable to ask him to meet at two AM for the check in therefore perhaps you would need to get another flight or get a hotel for the night if you arrive there late and sometimes this information to do with date checking type is available in the Airbnb listing but many times it is not therefore you're going to need to message the host and ask him directly.
Jack: I see so the second point up here is you sort of have to confirm with the host with the address on the Airbnb is correct or not.
Jack: Because sometimes the the dress on the Airbnb listing is wrong because the the host might want to protect their actual listing and you can encounter this problem especially with trying to import the address from the Airbnb app to Google maps.
B: That is correct so it makes sense for you to always double check with the host if they address listed in the Airbnb platform is correct and the easiest way to check is to simply copy and paste the address provided by Airbnb to the host and just say is that correct is that is that the right address for your property.
Jack: So the third point is you should ask the host what's the best way to get from the airport to the Airbnb.
B: Yeah that's correct you should always ask the host the best way to get from the airport to the Airbnb because usually the advice from locals for this kind of information can be more accurate than the information found online if they host does not know for some reason the best way to get to the property because let's say instead of messaging to host you're talking with an Airbnb management agency than you can probably use their website Rome to Rio and Rome to Rio basically provides a lot of possible ways to go from a given airport to the city center and I would say the information in this website can be even more complete than Google maps itself.
Jack: I see so the last point is you can tell a host the estimated time of arrival and ask him or her for a way to communicate obviously this advice only makes sense if you're gonna check in with the host by person if you're a self check in property you can just skip this and you can tell the hosts the estimated time by calculating based on the landing time of your flights and how long it is going to get to the Airbnb.
B: Also it's important to ask a way to communicate with the host because perhaps you gonna get lost on the way to the Airbnb and if that happened you're going to need to say you gonna arrive late today sometimes in the app is unreliable for communication I find therefore I would always ask for an alternative messaging app to communicate with the host this can be whats app WeChat KakaoTalk whatever it's did the thing in that specific region of the ward in also just to complement what you just talked about Mr Jack you should always consider that you gonna take around one hour in the airport immigration if you want to be safe so when you are telling the Airbnb hosts the estimated time of arrival in the property consider both you gonna stay around one hour in the airport immigration and also the time it takes from the airport to the Airbnb property.
Jack: So here entering the second part of episode thing you should do doing the check in.
B: That's correct so these are the things you should do once you get to that property and you need to host some of this information might already be available in any sort of booklet or guide for the property that they have been the host might have provided you in that case you can skip such information also we are assuming that the type of check in you having is the one you're gonna meet the host however if the specific Airbnb that you're going has a self check in system then you can more or less follow the same steps but you gonna need to adapt some of the steps and do over a messaging app.
Jack: That's correct Mister B. so we have eight points here and the first point will have his ask the wifi password and tested.
B: So I think for most of us specialty as digital nomads good wifi is a very crucial thing.
B: Therefore it is essential that whenever you get to the Airbnb you tested you tested quality of the wifi and more importantly see if it's working in front of the host because if it's not working then you can ask the host then and there to fix as soon as possible.
Jack: So the second point is to ask to use the washing or drying machine
B: Again it it might sound a little bit funny but you would be surprised how different washing and drying machines function around the ward so it's always a good idea to ask the host how to operate those maybe you can take out your phone and record him doing it then afterwards you know how to do it yourself especially if the buttons are written in the language you do not understand that's usually a quite big problem.
Jack: The third point is ask how to turn on the hot water.
B: This might be slightly surprising to some people but in some places around the ward you need to turn the hot water on so it's not like you constantly have hot water so it's a good idea once again to ask the host if that's necessary in the property you are staying in and if it is how you can do it.
Jack: The fourth point here is ask about how to turn on the heater or air conditioner.
B: Yes this is a little bit like the two previous points that I just made you should get to know the specifics of how to operate the heating or the air conditioning systems in the Airbnb once again if the controls are in the foreign language it might be quite difficult for you to handle therefore ask the host then and there.
Jack: In the fifth point here is asked about the keys.
B: So usually the host to handle you more than the one key it's a set of keys with more than one so it makes sense for you to ask where to use each of the keys which one is used to open the main gate which one is used to open the house and a letter box moreover if you're renting with friends this Airbnb property it makes sense for you to ask for an extra set of keys one for yourself and one for your friends.
Jack: And the six point is shoot a recorded video of the place.
B: So.
Jack: Whenever.
B: I get to a new Airbnb one of the most crucial things I find that I always do is to shoot a video of the condition of the place specially if I notice that there are certain things in the property that are already broken the reason why they do that and I recommend you to do the same is because by doing so you can protect yourself in the case to host accuses you of breaking something this is very unlikely to happen so you know don't be paranoid about it but you gonna take you two minutes and you have this extra layer of protection also I would be shooting this video in front of the host because by doing so the host will know that you have such kind of video in case anything happens.
Jack: The seven point is to ask for the essential place locations.
B: You should probably ask the location as Mr Jack said of some essential places and is basically are the kind of places that almost any digital nomad or any person actually would benefit from knowing the location think about the supermarket pharmacy the public transport hub things like that since the host is a local he will notice locations.
Jack: The last one is report any problems you notice with the property to the host.
B: This is absolutely right Mister Jack.
B: So when you're checking in you should always look around the whole property and reported to host any problems you might encounter and it's very crucial for you to do that during the check in and that is because if there is any issue with the property that the host cannot resolve than this time to get a full refund through Airbnb is within this first twenty four hours from when you just check in in the property.
B: And actually we're going to have a whole podcast episode to talk about this kind of situation namely when you get to a property.
B: And it's not what you expected based on the listing or there is a major problem with it.
Jack: I see so Mr B. it seems like we are coming to the end of this episode do you want to add anything to this
B: Not really Jack so we just gave the general overview of how to appropriately go through the whole check in process there are these things that you should do just before the check in and things to do during the check in.
B: And as I said in the beginning I believe that if you do those thing you're going to have much better to stay in your new base because you gonna be laying the right foundations.
Jack: I see so if you enjoyed this episode please make sure to leave a review on your listing platform and if you want the show notes of this episode please make sure to go on our website Norman tactics dot com or alternatively the there is a short link in the description.
Jack: And if you want to follow us you can go on all the social media sites like Facebook Twitter Instagram and Pinterest finally we have a E. book about how to negotiate your price from Airbnb down thirty to fifty percent on our website there's also a short link you should check it out thank you for listening
B: Thank you very much.

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